The information we collect depends on how you use our Website and interact with GB Tech USA.

A. Information You Provide Directly

We may collect information that you voluntarily provide, including:

• Your name and business or organization name
• Billing and shipping address information
• Email address and telephone or mobile number
• Username and account credentials
• Order and purchase information
• Product inquiries and special-product requests
• Communications, messages, questions, and suggestions
• Tax-exemption, resale, or business documentation
• Information about returns, refunds, disputes, or order issues

B. Account Information

When you create or use an account, we may collect your username, email address, password, saved billing and shipping addresses, order history, account preferences, and login activity. Passwords are stored in protected or hashed form, not as readable text.

C. Order and Transaction Information

When you place an order, we collect products viewed or purchased, prices, order number and date, billing and shipping information, shipping method, tax information, transaction status, and payment-method type. We may receive transaction confirmation and payer contact information from payment processors such as PayPal.

D. Shipping and Fulfillment Information

To prepare and deliver orders, we may collect recipient names, delivery addresses, telephone numbers, email addresses, shipping preferences, customs and international-shipping information, tracking numbers, and delivery status.

E. Information Collected Automatically

When you visit our Website, we may automatically collect your Internet Protocol address, browser type and version, device type, operating system, language settings, approximate geographic location, referring and exit pages, pages viewed, search terms, date and time of access, session duration, cart and checkout activity, cookie identifiers, error logs, and security events.

The Website may use cookies, pixels, tags, local storage, and similar technologies to support Website functionality.

A. Strictly Necessary Cookies

Necessary cookies enable shopping cart and checkout, maintain user sessions, authenticate accounts, and detect fraud. These may not be disabled through cookie-preference tools but may be blocked through browser settings.

B. Preference and Functionality Cookies

Preference cookies may remember login choices, language settings, shopping preferences, and previously viewed products.

C. Analytics Cookies

We may use analytics technologies, including Google Analytics, to understand how visitors use our website. Analytics information helps evaluate Website performance, identify technical errors, and improve navigation.

D. Advertising and Measurement Technologies

We may use advertising or conversion-measurement technologies to measure whether advertising results in Website visits, inquiries, or purchases, limit repetitive advertising, and improve marketing-campaign performance.

E. Managing Cookie Preferences

You may accept, reject, or customize nonessential cookies through the website's cookie-consent tool or by configuring most browsers. Blocking necessary cookies may interfere with cart, account, checkout, and payment functions.

We may use personal information to:

• Operate, maintain, secure, and improve the Website
• Create and administer customer accounts
• Process, confirm, fulfill, and deliver orders
• Process payments, refunds, returns, cancellations, and disputes
• Provide customer service and respond to inquiries
• Detect fraud, unauthorized activity, and website misuse
• Maintain transaction, accounting, tax, and business records
• Enforce our Terms and Conditions and other agreements
• Comply with laws, regulations, and lawful requests
• Improve products, content, and customer experience
• Send marketing communications where permitted by law

Depending on the applicable jurisdiction, we may process personal information because:

• Processing is necessary to complete or administer a transaction
• Processing is necessary to respond to a request
• Processing supports our legitimate business interests
• Processing is necessary to comply with legal obligations
• You have provided consent

We may disclose information to the following categories of recipients when reasonably necessary:

A. Website, Hosting, and Technology Providers

We may provide information to companies that host, maintain, secure, or support our website, customer accounts, databases, ecommerce functions, backups, and fraud-prevention systems.

B. Payment Processors

Payment information may be disclosed to PayPal or other payment processors. Payment providers may collect information directly from users and process it under their own privacy policies.

C. Shipping and Logistics Providers

We may disclose delivery and order information to the United States Postal Service, UPS, FedEx, freight providers, customs brokers, or other carriers involved in delivering orders.

D. Analytics and Advertising Providers

Subject to applicable consent requirements, we may disclose usage and website-interaction information to analytics or advertising providers that help measure website traffic and customer engagement.

E. Professional and Business Service Providers

Information may be disclosed to accountants, attorneys, insurers, auditors, consultants, customer-support vendors, and other providers assisting with business operations.

F. Manufacturers, Suppliers, and Business Partners

When necessary to locate a requested product or complete an order, we may disclose limited order or inquiry information to manufacturers, distributors, suppliers, or commercial partners.

G. Legal, Regulatory, and Safety Disclosures

We may disclose information when we reasonably believe disclosure is necessary to comply with law, respond to subpoena or court order, cooperate with regulators, detect fraud, protect safety, or enforce contracts.

H. Business Transfers

Information may be transferred as part of a merger, acquisition, financing, sale of assets, reorganization, bankruptcy, or other business transaction.

GB Tech USA does not sell personal information for money in the ordinary meaning of the term. Some state privacy laws define "sale," "sharing," or "targeted advertising" broadly enough to include certain disclosures involving advertising cookies or tracking technologies.

To the extent GB Tech USA engages in activity legally treated as a sale or sharing, eligible individuals may request to opt out by using the Website's cookie-preference tool, enabling a browser-based opt-out preference signal, or contacting us directly.

GB Tech USA does not request sensitive personal information through its general contact form unless it is reasonably necessary for a legitimate transaction or legal requirement.

Although GB Tech USA sells medical supplies, the general website is not intended for submitting patient medical records, diagnoses, insurance information, or protected health information. Please do not send such information through the website unless we have expressly instructed you to do so through an approved and secure method.

GB Tech USA supplies medical products and equipment but does not represent that the general ecommerce website or contact form is designed to receive or store protected health information under the Health Insurance Portability and Accountability Act of 1996 ("HIPAA").

HIPAA applies only in specific circumstances involving covered entities, business associates, and protected health information. Customers and healthcare organizations must not submit patient-identifiable health information through general website forms or ordinary email unless GB Tech USA has approved a secure process and the parties have entered into any agreement required by law.

We retain personal information for as long as reasonably necessary to complete and document transactions, fulfill orders, maintain customer accounts, provide customer service, respond to inquiries, process returns or refunds, maintain tax and accounting records, detect fraud, comply with legal obligations, enforce agreements, and resolve legal claims.

Retention periods differ depending on the type of information, the nature of the relationship, operational requirements, and legal obligations. When information is no longer reasonably required, we may delete, anonymize, aggregate, or securely dispose of it.

GB Tech USA uses reasonable administrative, physical, and technical measures intended to protect personal information, including secure connection technology, encryption during payment transmission, access controls, account authentication, security monitoring, malware and fraud-prevention measures, restricted administrative access, software updates, data backups, and service-provider safeguards.

Nevertheless, no website, database, transmission method, or storage system is completely secure. GB Tech USA cannot guarantee that unauthorized parties will never defeat security measures or that information transmitted over the Internet will be free from interception.

Users should choose strong, unique passwords, protect their devices, avoid sharing credentials, and notify GB Tech USA promptly if they suspect unauthorized account activity.

GB Tech USA maintains procedures intended to evaluate and respond to suspected security incidents. Where required, we will notify affected individuals and government authorities in accordance with applicable data-breach laws, including the Florida Information Protection Act.

Depending on your state or country of residence and whether a particular privacy law applies to GB Tech USA, you may have the right to request that we:

• Confirm whether we process your personal information
• Provide access to personal information
• Correct inaccurate personal information
• Delete certain personal information
• Provide a portable copy of certain information
• Limit or withdraw consent for certain processing
• Opt you out of targeted advertising
• Opt you out of the sale or sharing of personal information
• Restrict certain uses of sensitive information
• Review an appeal after a privacy request is denied

These rights are subject to exceptions. For example, we may retain information needed to complete a transaction, comply with tax or recordkeeping requirements, detect fraud, exercise legal rights, or maintain security.

To submit an access, correction, deletion, portability, opt-out, or other privacy request, contact us using the information in Section 17.

Your request should include your full name, the email address or telephone number associated with your interaction, the type of request, the state or country where you reside, and enough information for us to locate the relevant records.

Do not send copies of government identification documents unless GB Tech USA specifically requests them through a secure method.

We may need to verify your identity before completing a request. We will respond within a period of no more than 45 days, with one possible extension of up to 15 additional days when reasonably necessary.

GB Tech USA may send communications concerning products, inventory, services, transactions, or business updates when permitted by law.

You may unsubscribe from promotional email by using the unsubscribe instructions in the message or by contacting us. Even after opting out of promotional communication, you may continue to receive nonmarketing messages concerning orders, accounts, shipping, security, legal notices, or customer-service requests.

The Website and GB Tech USA's products are directed to businesses, institutions, healthcare providers, laboratories, educators, researchers, and adult purchasers. The Website is not designed for children to make purchases or create accounts independently.

We do not knowingly collect personal information directly from children under 13 through the website. We also do not knowingly sell or share the personal information of individuals under 18 for targeted advertising.

If a parent or legal guardian believes that a child has provided personal information without appropriate authorization, please contact us so that we can investigate and, where appropriate, delete the information.

GB Tech USA is located in the United States. If you access the website or place an order from another country, your information may be transferred to, processed in, and stored in the United States and other countries where service providers, payment processors, or shipping companies operate.

Privacy and data-protection laws in these locations may differ from those in your country. International orders may require additional information for shipping, customs, export controls, import requirements, identity verification, or fraud prevention. That information may be disclosed to payment providers, shipping carriers, freight companies, customs brokers, or government authorities where necessary.

Questions, privacy requests, complaints, or concerns about this Privacy Policy may be directed to:

GB Tech USA, Inc.
2773 Peters Road, Suite 17
Fort Pierce, Florida 34945
United States

Office Phone: +1 (772) 318-6829
Office Hours: 8:00 a.m.–4:00 p.m., Monday–Friday

You may also contact us through the contact form available on the Website. GB Tech USA should add a monitored privacy email address before publishing this policy.

The Website may contain links to or integrations with third-party websites and services, including PayPal, shipping carriers, product manufacturers, business partners, analytics providers, advertising platforms, social-media platforms, and external marketplaces such as DOTmed.

When you follow an external link or interact with an independently operated service, the third party may collect information under its own privacy policy. GB Tech USA is not responsible for the privacy, security, content, or data-handling practices of independently operated websites.

We encourage you to review the privacy notice of each third-party service before providing personal information.

GB Tech USA may update this Privacy Policy to reflect changes to the website, new forms or services, changes to payment or shipping providers, new analytics or cookie technologies, changes in business operations, security developments, or changes in legal or regulatory requirements.

The revised policy will be posted on the website with an updated "Last Updated" date. Where required by law, we will provide additional notice or obtain consent before applying a material change to previously collected personal information.

We encourage visitors and customers to review this Privacy Policy periodically.

Residents of states with applicable comprehensive privacy laws may have additional rights. These laws may impose different definitions, business thresholds, exceptions, verification standards, and response periods.

The Florida Digital Bill of Rights, effective July 1, 2024, establishes privacy rights and obligations for certain covered businesses. Its applicability depends on statutory thresholds and business activities. GB Tech USA will evaluate requests according to the law applicable to the requester and to GB Tech USA's operations.

GB Tech USA intends to collect only information that is reasonably relevant to its ecommerce, customer-service, shipping, security, legal, and business activities. We seek to provide clear notice, use reasonable security measures, honor applicable privacy rights, and limit disclosures to legitimate operational and legal purposes.

This Privacy Policy is intended as a general description of GB Tech USA's data practices. It is not a contract requiring GB Tech USA to retain information, maintain a specific vendor, or use a specific technology indefinitely.